Event enquiries and tickets

Event enquiries, Ticket check-in and Experiences, where you create ticketed events, are tabs of Reservations, under Bookings & floor.

Answer event enquiries

Guests ask about a private event through your event form. Press "Copy form link" at the top of Event enquiries to share it. Each enquiry shows the event type, date, number of guests, budget and notes, with a status of New, Proposal sent, Booked or Closed.

Press "Send a proposal" and fill in the time, the length, the "Room or area", the "Set menu", the "Minimum spend", the "Deposit" and the "Terms", then "Send proposal". The whole area is held for the event, so none of its tables are offered to other guests. Use "Copy proposal link" to send it to the guest, who accepts it and pays the deposit. "Revise proposal" changes it, and "Close enquiry" ends the conversation.

Sell tickets with experiences

On the Experiences tab, create ticketed nights and classes that guests pay for up front. Press "New experience" and give it a title, a description and a photo. Set the "Price per ticket", the "Seats per date", "Paid up front (%)" (100 is the whole price, less takes a deposit and the rest on the day) and "Most tickets per order". Tick "Published" to show it on your booking page. "Add dates" creates the dates, and "Latest tickets" lists what has sold. Selling tickets online needs Stripe connected under Settings, "Card payments with Stripe".

Check guests in

Open Ticket check-in on the evening. Press "Scan with camera" and point it at the QR code on the guest's ticket, or type the "Ticket code" printed under it. "Check in" admits the guest. A ticket already used tells you the time it was checked in. Press "Stop camera" when you are done.